Repair Centre Booking – Repair Centre

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Apple Certified MAC & IOS technicians

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DISCLAIMER POLICYBefore proceeding to any repair or services we want our customers to read and sign to our terms and conditions. By using the services provided by Techno Support Ltd you are entering into a contract with us.DIAGNOSTICSDiagnostics are free of charge (Not Sealed units Like iMac 2013 onwards and newer generation iPads) REPAIR SERVICENo Fix No Fee, (some devices have adhesive so we charge a minimal amount of money to seal them back) if a customer is not willing to repair or beyond economical repair.*IMPORTANT INFORMATION FOR CUSTOMERSData loss: The customer themselves are responsible for backing up all the data to their personal computers. Company Officials are not responsible for any kind of data loss, picture, information or programming of your system. Additional charges will be applied for maintaining a backup of your files if backup yet not done. Kindly note that, During our intensive diagnostics, mechanical failure to your hard disk or other components may occur without any warning.Also, the case of viruses and malware infections can also arise which can damage your data and also may lead to unpredictable problems.In some cases, the Operating system needs to be re-installed which includes wiping off the hard disk.Before wiping or re-installing the hard disk, we ask you to keep the backup of your data if not already stored (Note: Data backup is not always successful, it depends upon the status of the storage media). You must take care of the manufacturer’s warranty of a system or component. It’s your responsibility to access the effect of repair on a manufacturer’s warranty.REPAIR TURNAROUND We keep all major parts for all common faults, sometimes we have to order new parts for certain repair that can take 2-4 working days. Our aim to deliver your gadget back to you asap. PERSONAL DATAWe will be requiring your personal details like name, address, phone number, and email address and administrative password (if required) of your device to perform service.WARRANTYFor all our repair jobs are done, we offer 90 days RTB warranty, Graphic chip replacement or fixing 28 days. Otherwise stated. If the same problem arises even after fixing the issue under warranty, either we’ll try to fix it at no extra cost or if we are unable to fix the problem, we’ll assure you the refund of payment for the services performed. Also, the refund is not valid if there is fault arises in other components after servicing the device or caused due to improper use of software, downloaded material, virus and malware infections, or faults arising due to accidental damage or improper use of the product.**CONFIDENTIALITYSubjected to a confidentiality agreement or as required by the law, Techno Support Ltd. agrees not to disclose any kind of information or data files supplied, stored or recovered from the client’s device.REPAIRED DEVICES / ABANDONED DEVICESIt will be your responsibility to make arrangements for any device that is abandoned during the repair procedure for the next 30 days, otherwise, it will either be recycled, disposed of or sold out after the mentioned period above.  We will not be held responsible for any kind of inaccuracy in the details provided by you during the booking. It is mandatory for you to check your details in the receipt and in email.I hereby understand and agree with above-mentioned Terms and Conditions:

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